Kelsey serves as the Director of Operations & Hub for My Puget Sound Homes (MPSH), where she oversees the systems, processes, and people that keep the business running smoothly behind the scenes. Her role is centered on creating consistency, clarity, and efficiency, so both clients and agents experience a seamless, professional process.
Kelsey brings deep organizational knowledge and a strong understanding of how every part of the operation works together. She supports the team by managing day-to-day operations, refining systems, and ensuring that high standards are met at every stage of the agent and client experience.
Known for her steady leadership and problem-solving mindset, Kelsey plays a key role in supporting agents so they can remain focused on serving clients well. Her attention to detail and commitment to excellence ensures that inside the operation of MPSH is handled with care and efficiency.
Kelsey takes pride in building a well-run, supportive environment that allows MPSH to deliver clarity, confidence, and results for every client they serve.